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Stephen Seers joins Warren Kucker to discuss AI Will Happily Solve the Wrong Problem Very Efficiently. Key takeaways include Storytelling is a powerful tool in sales and Soft skills are crucial in the AI marketplace.

EP. 11 47 min March 11, 2026 Recorded March 11, 2026

AI Will Happily Solve the Wrong Problem Very Efficiently

with Stephen Seers

"In a market flooded with AI-generated outreach, storytelling is the last real differentiator."

About This Episode

The conversation delves into the power of storytelling in sales, emphasizing the importance of context, emotional response, and soft skills in the AI marketplace. It also explores the role of soft skills in business development and the relationship between process and context in sales.

About the Guest

Stephen Seers

B2B sales consultant and author whose work centers on one idea: in a market flooded with AI-generated outreach, storytelling is the last real differentiator.

Key Takeaways

  • Storytelling is a powerful tool in sales
  • Soft skills are crucial in the AI marketplace
  • Context is crucial
  • Human touch in sales

Chapters

00:00 The Power of Storytelling in Sales
05:25 The Impact of Soft Skills in Sales
11:28 The Significance of Soft Skills in AI Marketplace
19:25 The Role of Soft Skills in Sales and Business Development
26:08 The Role of Context in AI Processes
31:10 The Impact of Relationship Building in Business and Sales
37:39 Structuring Sales Calls and Handling Objections
45:05 The Future of Sales Process and Buyer's Journey
Account ExecutivesSales ManagersRevenue OperationsVPs of SalesCRO

About the Host

Selling AI is hosted by Warren Kucker, founder of Topiq. Each week he sits down with revenue leaders, founders, and operators to unpack the strategies, tools, and stories behind selling AI products and using AI to sell smarter.

Warren Kucker — Host of Selling AI

Warren Kucker

A revenue leader and entrepreneur who founded Basiq.work, focusing on conversational AI for sales teams. Previously served as VP of Sales and CRO at Series B companies, scaling revenue to $2M+ quarterly bookings. His exits include Shelly.ai (ML email automation) and Boxton (digital freight platform). Started his career at Apple managing a $100M shipping efficiency program.