Frequently Asked Questions
Everything you need to know about Topiq.
What recording platforms do you integrate with?
We offer deep integration with Zoom, enabling automatic capture and analysis of sales calls. Our AI processes calls for commitment tracking, objection patterns, and buying signals mapped to MEDDIC framework data. Setup requires OAuth2.0 authentication and takes approximately 5 minutes.
What email platforms do you support?
Topiq connects with Gmail and Microsoft Outlook via OAuth. Once connected, your inbox syncs automatically and all deal-related emails are organized by opportunity.
What security protocols do you employ?
Topiq uses SOC 2-aligned infrastructure with end-to-end encryption in transit and at rest. All data is stored in AWS with role-based access controls and audit logging.
How are AI models trained?
Topiq's AI is built on foundation models and fine-tuned on sales methodology frameworks including MEDDIC and BANT. Your data is never used to train models shared with other customers.
What visibility do sales leaders have?
Sales managers and VPs have access to a team-level dashboard showing deal health scores, MEDDIC gap coverage, email activity frequency, and pipeline risk alerts across all reps.
What sales methodology frameworks do you support?
Topiq natively supports MEDDIC and BANT qualification frameworks. Gap detection, scoring, and next-step generation are all built around these methodologies out of the box.
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