Zoom Integration Support
Welcome to the Topiq Zoom Integration Support Center. We're committed to providing you with the assistance you need to get the most out of our Zoom integration. Below you'll find multiple ways to get help, along with details about our support availability and response times.
How to Get Support
We offer several convenient ways to access support for the Topiq Zoom integration:
1. Email Support
- Send us an email at support@topiq.work
- Include your account email, workspace name, and a detailed description of your issue
- Attach any relevant screenshots or error messages to help us resolve your issue faster
2. Zoom Integration Instructions
- Browse our comprehensive Knowledge Base for answers to common questions
- Find step-by-step guides, troubleshooting articles
3. Speak with Your Account Rep
- As always you can reach out to your Account Representative directly for immediate assistance
Support Team Hours
Our support team is available during the following hours:
Standard Support Hours
- Monday through Friday: 9:00 AM – 5:00 PM PT
- Closed on major U.S. holidays
- Email and support cases can be submitted 24/7 and will be addressed during business hours
Before You Contact Support
To help us resolve your issue as quickly as possible, please have the following information ready:
- Your Topiq account email address
- Your workspace name or ID
- A detailed description of the issue you're experiencing
- Steps to reproduce the problem (if applicable)
- Any error messages or screenshots
- The date and time the issue occurred
- Browser and operating system information (for web app issues)
We're here to help you succeed with the Topiq Zoom integration. Don't hesitate to reach out if you need assistance!